We're here to help. Choose how you'd like to reach us.
For non-urgent issues, detailed questions, or billing queries.
support@logibase.ngResponse within 24 hours
Our team reviews KYC submissions within 2–24 hours on business days. You'll receive an SMS and email notification once approved or if any documents need resubmission.
You can register and explore the platform, but you'll need a valid CAC certificate to complete KYC and accept live payments. Contact us if you're in the process of registration.
Go to Settings → Account → Cancel Subscription. Your account reverts to the free Starter plan at the end of your billing period. Your data is retained for 30 days after cancellation.
Yes. All data is encrypted at rest and in transit. We never sell or share customer data. You remain the data controller for your customers' information.
Yes. Professional plan supports up to 10 driver accounts. Enterprise supports unlimited. Each driver has their own login and mobile app access.
For business enquiries: business@logibase.ng · For press: press@logibase.ng